Reflections on the Reflexive Activities of Embedded System Development: a Case Study

This paper presents the findings of an in-depth investigation of situated activities of developers and managers during an embedded system development. Previous empirical investigations claim that software design may involve activities outside the continuum of methodologies, such as improvisation or situated activities. Those activities may involve reflexive practices that are purposefully applied by developers and managers. This research provides a better understanding how reflexive behaviors shape the development process by adopting an interpretive approach. The study involved the collection and analysis of qualitative data that were gathered during a 16-month field study carried out in an automotive company. This paper offers insights into everyday actions and practices, the role of reflexivity, and different consciousness levels of reflexive practices of developers and managers. The paper argues that nurturing reflexivity can positively influence information system developments. Furthermore, this paper points out how reflexivity could be encouraged to advance project work and organizational processes.